Here at Residential First Lending Corporation your privacy is our first priority. Our customers are extremely valuable to us and we do everything possible to maintain your information in a safe and secure manner.
Information we collect
We collect your information when you complete an application and or qualification form. This material may contain certain personal and financial information about you including your name, phone number, Social Security number, e-mail address, income and other financial information depending on your loan preference. If you supply any optional information, it will not be shared or sold to any person or organization except as authorized by you, or as may be required by law or by order of a court.
The Way We Use Your Information
When you fill out an application/qualification form, including your name, phone number, Social Security number, e-mail address, income and other financial information depending on your expressed loan preference, we use this information to qualify for the mortgage product.
Sharing of Information
We may share certain information, as permitted by law, with third party vendors (i.e. Appraisal companies, Title companies and Escrow companies). By sharing your information with these third party vendors, we expedite the loan process to provide you with a more efficient experience. These companies act on our behalf and are obligated to keep the information that we provide to them confidential.
Confidentiality and Security
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information against unauthorized access or use.
Federal and state regulations require that we store completed loan requests for various periods of time. In order to comply with these regulations, we cannot delete information from our databases, even for qualification forms that are withdrawn, denied or cancelled. We store all of the information you might provide us in a safe and secure manner.